Restaurant Loyalty Points System — Turn Walk-Ins Into Regulars With LINE OA
Thai restaurants face intense competition. Customers pick wherever has the best promotion. But when you run a loyalty points system on LINE OA, customers return on their own — because they have points saved and want to earn more.
Explore Loyalty ProgramChallenges Your Business Faces
Customers come once and disappear
Most restaurants have no data on who visits regularly and who was a one-time customer — making it impossible to give VIPs the attention they deserve.
Relying on promotions to drive traffic
"20% off on Wednesdays" or "Buy 1 Get 1 evenings" — these work short-term but cut margins and create customers who only come for deals.
Not knowing your customers well enough
Not knowing who visits most frequently, which dishes they prefer, or when their birthday is — this data is gold for targeted marketing.
How SMARTKORP Helps
Automatic points on every meal
Customers scan a QR code at the entrance or table. The system records points instantly based on their order total. No stamp cards, no manual counting.
Bronze Silver Gold tiers for restaurants
Segment customers by visit frequency or spend. Bronze (new) → Silver (regular) → Gold (VIP). Each tier unlocks different privileges.
Push notifications to bring customers back
Send messages directly to customers who haven't visited in 30+ days — notify them of their saved points or member-only offers — no expensive ads required.
A dashboard that actually measures results
See total members, points issued, revenue generated, and which customer segments matter most — so you can make better decisions.
Example Tier System for a Restaurant
| Tier | Condition | Benefits |
|---|---|---|
| Bronze | New members (฿0–2,000 cumulative) | 1 point per ฿100 spent |
| Silver | ฿2,001–6,000 cumulative | 1.5x points + 5% birthday discount |
| Gold | ฿6,001 and above | 2x points + 1 complimentary meal/year + Priority Booking |
How to Get Started
Sign up with SMARTKORP
Starting at ฿990/month. Our team helps configure your membership system for free the first time.
Set point rules and tiers
Define your earning rate, tier upgrade conditions, and benefits per tier level.
Put QR codes at your restaurant
Print QR codes for tables or your payment counter. Customers scan, follow your LINE OA, and earn points instantly.
Send your first broadcast
Notify existing customers that your restaurant now has a LINE OA membership system — with a Welcome Bonus to get them enrolled.
Start at ฿990/month — We help you set up for free the first time
No IT team required. No new app to build. Runs on your existing LINE OA.
Frequently Asked Questions
Can a small restaurant use a loyalty points system?
Absolutely. Loyalty systems work for restaurants of every size — from single-location to multi-branch. Because it runs on your existing LINE OA, there's no additional infrastructure investment.
What if a customer forgets to scan the QR code?
Staff can add points retroactively through the dashboard, or you can set up a self-claim option where customers can claim points within 24 hours of payment.
Does the system support both dine-in and online orders?
Yes — it supports in-store QR codes, LINE Shopping, and online ordering systems connected to your LINE OA.
Do I need an IT team to set it up?
No. SMARTKORP's team configures your entire membership system for free the first time. You're ready to go within 3–5 days.
Do tiers expire?
This is configurable. We recommend a 12-month expiry to keep customers buying continuously rather than qualifying once and going inactive.
Who owns the customer data?
Your restaurant owns all customer data. SMARTKORP is simply the system that manages it. Data is never shared with third parties and is fully PDPA-compliant.
