Café Loyalty Points System — Replace Paper Stamp Cards With LINE OA
Most cafés still use paper stamp cards — which customers forget to bring, lose, or never know how close they are to a reward. A digital loyalty system on LINE OA solves all of that, and gives you real customer data in return.
Explore Loyalty ProgramChallenges Your Business Faces
Lost stamp cards destroy loyalty
A customer has 8 stamps and loses their card. The feeling they're left with is disappointment — not affection for your brand.
No way to nudge customers who are almost there
With paper stamp cards, you can't message customers who are 2–3 stamps away from a reward to encourage them to come in.
Zero customer data
You don't know who visits most often, what they order, or when they come. That data is the foundation of effective marketing.
How SMARTKORP Helps
Replace stamp cards with LINE OA digital cards
Customers scan a short QR code at the counter and get points instantly. Their card can't be lost — it lives in LINE, which they use every day.
"Almost there" notifications
When a customer is 20 points away from a free drink, the system sends an automatic notification. It pulls them back in for one more visit.
Timed push notifications
"Double Points this Friday evening" or "Your points expire in 7 days" — sent directly to their phone at the right moment.
Know your customers via dashboard
See who visits most, who has gone quiet, and what your VIP customers love ordering.
Example Tier System for a Café
| Tier | Condition | Benefits |
|---|---|---|
| Bronze | 0–199 points accumulated | 1 point per ฿25 spent |
| Silver | 200–499 points accumulated | 1.5x points + 1 free drink |
| Gold | 500+ points accumulated | 2x points + 1 free drink/month + early access to new menu items |
How to Get Started
Sign up with SMARTKORP
Starting at ฿990/month. Team helps configure your system for free the first time.
Set your point rules
For example: 1 point per ฿25. Silver at 200 points, Gold at 500 points.
Print and place QR codes at your counter
Customers scan, follow your LINE OA, and earn points instantly — takes under 30 seconds.
Tell your regulars
Just say "We now have a LINE loyalty program — scan here." Customers will sign themselves up.
Start at ฿990/month — We help you set up for free the first time
No IT team required. No new app to build. Runs on your existing LINE OA.
Frequently Asked Questions
How is a digital loyalty system better than a paper stamp card?
Digital cards can't be lost, they live in LINE where customers are every day, you can send push notifications, and you get real customer data you can act on — none of which is possible with paper stamps.
What if the internet goes down?
The system supports retroactive point claiming — customers can claim their points within 24 hours of their visit once they're back online.
Can multiple staff manage the system at the same time?
Yes. The dashboard supports multiple user accounts with configurable permission levels per staff member.
Can customers redeem points directly for drinks?
Yes. Through LINE OA, customers tap "Redeem Reward" and the system issues a coupon code they present in-store.
Is it suitable for a newly opened café?
Yes, but we recommend waiting until you have at least 30–50 regular customers per month to make the investment worthwhile.
Is there a free trial?
SMARTKORP includes a free first-time onboarding session where our team configures everything for you. No lock-in contract — cancel anytime.
