Features›Automation Campaign & Journey Flow
Automation Campaign& Journey Flow
Automate Customer Journeys without Writing
a Single Line of Code.Automate Customer Journeys
without Writing a Single Line of Code.
SMARTKORP lets you design seamless customer journeys — set conditions, define segments,
and let the system run everything for you across Email and SMS.
SMARTKORP
Automation Campaign
& Journey Flow
- Send an Email after sign-up
- Send an SMS if no purchase within 14 days
- Add Tags or update Segments when a campaign is opened
- Apply Delay, Split Path (A/B), or loop back for repeat actions
Key Components
in Journey Builder
Trigger
Set Journey Triggers :
Form submission, Add to Cart, Birthday, etc.
Audience Filter
Select Target Audience :
By Segment, Tag, or Behavior
Action
System Actions :
Send Email/SMS, add Tags, push data to Webhook
Delay / Wait
Apply Delays :
Set waiting times before moving to the next step
Split / Path
Conditional Paths :
e.g., "If email opened → follow this path"
Exit / Complete
Journey End :
Track completion and stats at each step
Use Case
Example
E-commerce
Add to Cart : No purchase in 3 days
Send Email with 10% discount after 2 more days
Follow up with SMS to prompt purchase
Insurance Company
Customer signed up but inactive
Wait 7 days
Send Email with special offer
(If clicked) schedule admin callback
Restaurant Business
Customer Birthday
Send Email with 1-for-1 coupon and Follow up via Journey to track usage within 7 days
Channel Supported
- SMS
- LINE OA
- Tag / Segment Update in the system
- Delay, Wait Until (Based on customer behavior)
Monitoring & Performance
- See users per step in Visual Flow
- Track Email Opens, Clicks, Conversions
- Monitor Pending / Wait stages
- Measure funnel to optimize Journey
Channel Supported
- SMS
- LINE OA
- Tag / Segment Update in the system
- Delay, Wait Until (Based on customer behavior)
Monitoring & Performance
- See users per step in Visual Flow
- Track Email Opens, Clicks, Conversions
- Monitor Pending / Wait stages
- Measure funnel to optimize Journey
FAQ
It works with all Segments created from behavior or demographic data.
Yes! Triggers fire instantly when a customer meets the conditions.
Unlimited Journeys are supported, each can be turned on or off independently.
Demo Request
Demo Request
Tel
02 689 2090 - 2 or 097 121 2652
marketing@SmartKorp.io
Address
CONNEX Business Online Co., Ltd.
131 Rama III Rd., Bangkorlaem,
Bangkok 10120
