LINEMessenger

Comprehensive 360° Customer Profile

Aggregates all Customer Touchpoints
into a Single, Unified Profile.

SMARTKORP brings all customer data into one view with four dashboards,

helping marketing, sales, and executives see insights, decide faster, and measure results instantly.

SMARTKORP Customer 360 Dashboard
SMARTKORP Comprehensive 360° Customer Profile

SMARTKORP

Comprehensive 360° Customer Profile

Sales Performance :

Analyze sales, best sellers,

and channel performance.

Customer Performance :

Understand customer behavior,

RFM segments, and CLTV.

Campaign Performance :

Track detailed results of

Email / SMS campaigns.

Overview Dashboard :

All key insights in one place.

Dashboard Breakdown

1

Sales

Performance Dashboard

Highlight : View sales by channel, best-selling products, and peak sales times.

  • Total Sale & AOV, UPT
  • Best Seller Product
  • Location-based Sales
  • Channel Comparison (Shopee, Lazada, TikTok)
  • Seller Heat Map → Plan sales team deployment during peak hours
2

Customer

Performance Dashboard

Highlight : Deep & Accurate Customer Insights

  • Retention & Churn Rate
  • AVG Repeat Order
  • CLTV (Customer Lifetime Value)
  • Top Spenders
  • RFM Segment (Champions, Need Attention, Lost etc.)
  • Gender & Age Analysis
  • Geo Insight (Sales by province)
3

Campaign

Performance Dashboard

Highlight : Truly Data-Driven Campaign Analytics

  • Email / SMS Campaign Summary
  • AVG Open Rate, CTR, Conversion Rate
  • ROAS (Return on Ad Spend)
  • Click, Add to Cart, Revenue Tracking
  • Full cost & performance report in one page
4

Overview

Dashboard

Highlight : Unified Executive Summary Dashboard

  • Perfect for C-Level and Marketing Directors.

Use Case

Example

E-commerce

E-commerce

Check RFM Segments

Launch Email Campaigns

Track Performance in Real-Time — All in one seamless workflow.

B2B / Insurance

B2B / Insurance

Sales team opens a customer profile

instantly sees their Repeat Cycle, Spending, and Engagement before making the call.

Marketing Team

Marketing Team

Plan smarter with the Heat Map

optimize posting times, ad schedules, or staff allocation based on your actual peak days and hours.

FAQ

SMARTKORP pulls data from every Event Tracking, Website, API, POS, or Imported Data from CRM / LINE / Facebook.

Yes! Data updates automatically near real-time, supporting strategic decision-making.

Yes. Permissions can be configured — e.g., staff see only their own channel, while executives view the overall Overview.

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LineMessenger